Businessweek Article About Spock & Jay Bhatti

Business_week Smaller Search Engines Find Their Niche
by Catherine Holahan | June 26, 2007 | PDF of Article

Smaller Search Engines Find Their Niche

The way specialized search services such as Spock and Marchex see it, there are some things they can do better than Google

by Catherine Holahan

Jay Bhatti thinks that he has Google’s weak spot all figured out. The search Goliath isn’t very good with people.

A Google search for an individual may return tens of thousands of links in milliseconds. But it won’t display a concise summary of all the information available on the Web about that person, such as her occupation, her interests and hobbies, her age, marital status, where she’s from, and what she looks like.

That’s where Bhatti’s company, Spock, comes in. His people search engine, scheduled for launch in July, is one of the dozens of niche endeavors trying to capture some of the more than $60 billion projected to be spent on search marketing over the next four years. Rather than compete with the likes of Google (GOOG), Yahoo! (YHOO), and Microsoft (MSFT) on the breadth and volume of information indexed, these companies hope to capture market share by providing the most comprehensive results in specific categories, known as “verticals” in search jargon. Bhatti, for example, wants Spock to become the site people visit to find details on particular people. “Searching for people in a general search engine is like trying to look for a needle in a haystack,” says Bhatti. “What works in general search doesn’t necessarily work in vertical search.”

The targeted-search concept has been around since the 1990s but has gained new life in recent years as people have grown comfortable using search engines to find anything from a local hardware store to long-lost relatives. The way specialized search providers see it, the big search engines are great starting points for Web research. What better way to find out that there’s a site devoted entirely to sushi? A million blue links doesn’t suffice, however, when people want an answer to a specific question, such as who serves the best maki platter for under $25?

IMPROVING THE SIGNAL-TO-NOISE RATIO
JupiterResearch analyst Kevin Heisler sees specialized content as a compelling way to compete with the universal search providers, whose Web crawlers have already indexed much of the Internet. “I think people realize that every broad or general search engine has its limitations,” says Heisler, “and that opens up an opportunity for more sophisticated types of search.”

Later this month, Marchex (MCHX) plans to launch more than 100,000 focused search sites. Many center on providing information to location-specific, multipronged queries such as: Who is the best hairstylist in my zip code who charges less than $100 for a haircut? Most of the sites will feature user-generated reviews, maps, and menus to further narrow search criteria. “In search, everything is about noise reduction,” says Matthew Berk, Marchex’s lead software architect. General search engines, because of the sheer amount of information returned, aren’t as capable of filtering irrelevant content, he argues.

On June 5, Expedia veteran Mark Britton launched Avvo, a search site for finding lawyers. While working as general counsel for Expedia (EXPE) as that travel search service took off, Britton decided there was a similar opportunity for a search engine focusing on attorneys. The big search engines “are able to serve up 200,000 or more pages in response to a query,” says Britton. “The problem is that consumers cannot process the information in those 200,000 pages.” What they need is “more laser-focused information.”

NOT JUST NICHE PLAYERS
Of course, the search industry leaders also recognize that not every question requires a million answers. Google, Yahoo, Microsoft, and IAC/InterActiveCorp’s (IACI) Ask.com have all started going after niche interests coveted by advertisers, such as health and local search. In February, Microsoft bought Medstory, a medical-oriented search engine; Yahoo also has a health-focused site. The interest isn’t difficult to understand. WebMD (WBMD), one of the leaders in health search, generated more than $250 million in ad sales last year. Even AOL founder Steve Case is getting into the act with a new site, revolutionhealth.com.

Likewise, the big four search engines are offering location-oriented capabilities to answer specific, service-based questions and serve up related small-business ads. Ask.com augments results from its local search service, AskCity, with information and reviews from IAC’s CitySearch (see BusinessWeek.com, 1/29/07, “Small Biz Ads: The Year of the Web”).

If the leaders keep narrowing their focus, the niche players could be in for a fight. Yet it’s a fight they don’t believe they would lose. After all, Google has long featured a shopping-oriented search engine, Froogle, that has never caught on as the way to browse the Web’s endless aisles.

Spock Publicity

Spock’s on CNBC’s Fast Money show

Spock was selected as one of PC World’s Top 25 Web Sites to Watch

BusinessWeek wrote a cool article about Spock

Mercury News interview on PodTech

Spock selected to be one of 12 Connected Innovators invited to attend this year’s Supernova conference

WebProNews thinks Spock is headed in the right direction

AppScout explores all of Spock

Why Spock is Needed

I’m curious, so I love to know what other people are searching for. That’s why I like Google Trends, which shows the top searches of the day.Google describes it, “With Hot Trends, you can see a snapshot of what’s on the public’s collective mind by viewing the fastest-rising searches for different points of time. You can see a list of the current top 100 fastest rising search queries in the U.S.”

The top 10 searches this morning on June 8, 2007, are shown below:

Google Trends

As you can see, 6 of the top 10 searches, including the number 1 search, are for people!

  • #1. Joel Zellmer
  • #4. Writer Leshan
  • #5. Sandra Denton
  • #6. First Russian Orthodox Saint
  • #8. Actor Dullea
  • #10. folk singer Kottke

Let’s see if we can find them on Spock! Because Spock profiles contain tags, Spock excels at finding people with queries that contain descriptions, like “folk singer Kottke” or just queries without names, like “first Russian Orthodox Saint”.

The first Russian Orthodox saint looks interesting, so I’m going to do some investigating. Here’s Google’s result for “first Russian Orthodox Saint”. Hmm… there’s lots of results (over a million in fact!), but I wonder how relevant they are. Looking at the first page, none of the results contain anything about the first Russian Orthodox Saint. I don’t even know who it is, so it’s hard to look.

I think it’s time to check Spock. Ok, it looks like the first Russian Orthodox Saint was Princess Olga of Kiev.Saint Olga’s Profile Page

Wow – her name is not on Google’s first page of results, nor the second page, nor the third page… well, I got tired of looking at Google.

If you search Spock for “Russian Orthodox Saint”, you get a list of Russian Orthodox Saints. Well, shouldn’t that be expected? Personally, I like a search engine that gives me what I ask for.

Why don’t you check out Spock’s other results for the top Google Searches, like Sandra Denton?

Interesting Searches: Steve Jobs to… Steve Jobs?

I did a search for Steve Jobs today. One of his tags is “software magnate“. I wanted to see if he was most relevant result for Software Magnate. Turns out, it’s not Steve Jobs, nor is it Bill Gates. The number one result is Larry Page, one of the Google co-founders.
Software Magnate Search Results

Other results include the founders of Yahoo!, Oracle, and Sun Microsystems.

According to Spock, Google is pretty important in the software world, so I kept exploring, searching for Google employee. First result is the CEO,Eric E. Schmidt. Did you know that he is a hobbyist aviator? So are John TravoltaJohn Kerry, and Harrison Ford. John Travolta is also aScientologist, just like Katie Holmes. She’s one of People Magazine’s Celebrity 100, along with Josh Hartnett, who is from San Francisco… just like Steve Jobs.

Thanks for following along with my explorations through Spock!

(Are you a bit sore that Bill Gates is ranked ahead of Steve Jobs for “Software Magnate”? Remember, the rankings are determined by your votes, so make sure to vote on tags!)

Spock is in the News!

All kinds of people are excited and interested in what Spock is doing.

The Startup Game from Business 2.0 wrote a post about us today.
Spock is Searching for Intelligent Life from the Profy blog
Is Spock the Logical Choice for People Search? from Search Engine News
The Spock for Searching
Spock Will Find You from WebWare
Spock Automatically Profiles People Through Search from Emerging Earth
Testing out Spock Search Widgets from 500 Hats
Spock.com
Get Yourself a Spock Invite from the Detangled Blog
Search Results

Interesting Searches: Jessica Cutler to Kobe Bryant

I noticed Jessica Cutler was on the home page of Spock this morning. She recently filed for bankruptcy, so I added the tag “bankrupt”.

Jessica Cutler

Her top tag is “scandal“. Wow – Spock has 288 results! Let’s narrow it down a little bit. Searching for “sex scandal” shows 73 people. The front page includes Bill Clinton, Mark Foley, Bill O’Reilly, Monica Lewinski, Michael Jackson, R. Kelly, and Kobe Bryant. Check it out yourself! If you don’t think Bill Clinton should be the first result, or if you think Jessica Cutler should be ranked higher, go vote on their tags!

Sex Scandal Search Results

Have you found any interesting searches or people on Spock? Let us know!